Messages

Every conversation in one place

Message your team and your customers inside Tailgate, instead of across texts, emails, and voicemail. Send photos and quotes right in the conversation.

What you get

  • Customers write from their own portal
  • Files sent in a conversation are seen only by the people in it
  • Unread counts, so nothing sits unanswered
A conversation with Harbor View Apartments: the customer sends Boiler room today.png, and the business replies with Revised quote HV-101.pdf

Team and customers

Start a conversation with someone on your team or with a customer. Customers start theirs from the business’s portal.

Files where the conversation is

Attach a photo or a quote to a message. It also appears in Files, shared with exactly the people in that conversation.

Private by design

What people write stays in Tailgate. It isn’t copied into emails or notifications, and Symphony support never sees it.

See Tailgate with your own jobs

Leave your email and phone number, and we'll walk you through a live demo business with real jobs, schedules, and timesheets.

Book a demo